Friday Fast Fifteen!

“You can have the best digital transformation strategy on the planet but if you don't have the buy in from the people in the organization, it's going to be irrelevant to the business agenda.” Ollie Nowak, Account Manager Crossfuze UK. Patience and communication are critical.

Strike a balance by articulating your vision and backing it with practical processes and stepsIn our latest Friday Fast Fifteen, Ollie shares his expertise with Bridgette Jones as they discuss the importance of including a people agenda in your Organizational Change Management plan. 

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Getting the Most Out of Your ServiceNow Investment

When IT leaders first start implementing ServiceNow, they ordinarily have a list of things they’re hoping the platform will do for them: create more time for value-added tasks, streamline communication among team members, provide actionable data, and so on. 

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Friday Fast Fifteen: 2020 Retrospective - Are you getting the value you need out of your Tech Spend?

In this short video, Kaitlyn and Troy talk about how looking to IT for innovation is a must, technology is the easiest part of change, and how people and process are the more difficult sides to OCM.

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10 Pillars of ServiceNow Success for CIOs – Pillar 3: Getting Approval for Your Budget

In Crossfuze’s years of experience working with clients to deliver ServiceNow-centric transformations, we’ve learned a lot about how CIOs can avoid seeing their ServiceNow implementation budget slashed or, even worse, denied.

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