With the Tokyo release, organizations using ServiceNow are even more empowered to deliver digital workflows that create connected and engaging experiences, fuel business agility and resilience, and scale innovation with Robotic Process Automation (RPA).
Discover what these new developments mean for your organization in this webinar led by two of Crossfuze's top experts on ServiceNow innovation, solution consultants David Shirey and Jim Pisello.
This session will cover the features and use cases for Tokyo that will make the biggest impact on your business processes, including:
Sidebar for Workspaces
Mobile Offline functionality in Field Service Management
Robotic Process Automation (RPA) Hub
Enterprise Asset Management
External business location support in Customer Service Management
With industry-specific scenarios for the above features’ use cases, you’ll have a firm understanding of what’s new and relevant for your organization and how to shape your own roadmap to get the biggest impact from your investment in the Now Platform.
The Best New Features from the ServiceNow Tokyo Release
2 min read | As the workplace continues to shift rapidly in the face of mounting competition and change, business leaders must find ways to differentiate their companies from the crowd. ServiceNow recognizes this need, and they are similarly adapting to provide leaders with the latest and greatest developments.
ServiceNow Upgrade Best Practices
4 min read | Beyond classroom walls, people interact with a truly digital world. Whether they’re paying their bills, reading the news or ordering their favorite food. Why does this “consumerized” experience end as soon as we set foot on campus? Let’s dig in and find out.
Spotlighting Justin Meadows: New ServiceNow Tokyo Platform Analytics Features to Know About
3 min read | Let’s explore some of the most powerful features associated with one of ServiceNow Tokyo’s new capabilities—Platform Analytics Workspace—as well as how to best utilize them in your own organization.