With the Rome release, organizations using ServiceNow are even more empowered to deliver digital workflows that create connected and engaging experiences, fuel business agility and resilience, and scale innovation with AI.

Discover what these new developments mean for your organization in this 1-hour webinar led by Allison Walker, Managing Consultant and Certified Master Architect, and Justin Meadows, Solutions Consultant. Allison and Justin will cut through the noise to provide context, translate technical talking points into business parlance, and highlight key functionalities you can leverage now and plan for in the future.

This session is designed for manager and director-level leaders who want to know:

  • Whether, when, and how to move forward with upgrading to ServiceNow Rome
  • The features and use cases that will make the biggest impact on business processes
  • Implications of the upgrade on your existing instance
  • How best to communicate these changes to key stakeholders, such as employees, customers, and the executive team

After attending this session, you’ll have a firm understanding of where ServiceNow is headed and how to shape your own roadmap to get the biggest impact from your investment in the Now Platform.

Your Presenters:

Allison Walker

Allison Walker

Managing Consultant, Crossfuze


Allison is a Managing Consultant at Crossfuze with over 11 years of experience working on the Now Platform. She is a ServiceNow Certified Master Architect specially trained in solving complex business challenges with ServiceNow, designing elegant and simple solutions on the Now Platform, and presenting technical architecture solutions to the C-suite.




Justin Meadows

Justin Meadows

Solutions Consultant, Crossfuze


Justin is a Solutions Consultant at Crossfuze with over 4 years of experience working with ServiceNow and more than 7 years in IT Service Management. His day-to-day role requires listening to customers’ business goals and challenges and mapping them to application solutions within ServiceNow. His demonstrations of the Now Platform are famous in the ServiceNow ecosystem for including process mapping, proof of concepts, requirements-based demos, integrations, and technical deep dives.

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