One Savings Bank

Modernising Operations with ITOM at UK-based One Savings Bank 

In today’s dynamic economic climate, companies face increasing pressure to comply with strict regulations while maintaining tight control over their internal business processes to guard against operational threats and other issues that slow services down.

Outside the organisation, customers have increased their expectations for seamless and secure digital experiences. When choosing a bank (or any type of company) to do business with, trust and likeability are the top deciding factors.

With little room for unnecessary noise and disconnected systems that impair business decision-making, companies must be ready to quickly and intelligently respond to service disruptions that could negatively impact the health of the business or the customer experience.

Join us to learn about One Savings Bank’s journey toward operational resilience and how they are moving toward the future with confidence by using ServiceNow IT Operations Management to:

  • Gain better visibility into the entire organisation, even after going through a merger
  • Enable faster root cause analysis and incident resolution while reducing event noise resulting in stalled operations
  • Improve reporting and data accessibility to drive informed business decisions and ensure compliance

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